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Privacy Policy

LIVING HOUSE™ BY BAYVIEW FLOWERS (JORDAN STATION) LTD. PRIVACY POLICY

This privacy policy discloses the privacy practices for the Site, www.livinghouse.ca, and the related social media pages (eg: Facebook, Instagram) operated by Bayview Flowers (Jordan Station) Ltd. namely, <https://www.facebook.com/livinghouseplants>; <https://www.instagram.com/livinghouseplants>; <https://twitter.com/LivingHouseBV >. This privacy policy applies solely to information collected by the Site and these social media pages. It will notify you of the following:

  1. What personally identifiable information is collected from you through our website and social media pages, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this website. We only have access to, or collect, personally identifiable information that you voluntarily give us via email or other direct contact from you.

We may use your personally identifiable information for the following purposes:

  • To respond to you, regarding the reason you contacted us;
  • Unless you ask us not to, to contact you via email in the future to tell you about specials, new products or services, or changes to this our Privacy Policy;
  • To communicate with you, such as by providing you with customer service, or advising you of technical notices, updates, security alerts, and support and administrative messages - regarding the Site or the related social media pages;
  • To maintain the orderly operation of the Site, and to improve the Site, products, and services;
  • To investigate, and deter against fraudulent, unauthorized, or illegal activity;
  • To process transactions and provide you with products or services you request or purchase;
  • To facilitate communication between users in accordance with the Site’s features;

We will not share your personally identifiable information with any third party outside of our organization - other than as necessary to fulfill your request, e.g. to ship a prize – or as required by law or legal process – or to the extent you consent to our sharing of your personally identifiable information in an emergency.
We will not sell or rent your personally identifiable information to anyone.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time by contacting us via the email address or phone number given on our website.  You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.
  • Opt out of the use of your personally identifiable information for marketing purposes.

Security

We take precautions to protect your personally identifiable information - bearing in mind that it is impossible to guarantee the security of data sent over the Internet or any wireless network. When you submit sensitive personally identifiable information via our website, your personally identifiable information is protected by reasonable efforts to ensure the its confidentiality on our computers and servers both online and offline. Only employees who need your personally identifiable information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. We retain your personally identifiable information for the time necessary to fulfill the purpose outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Surveys, Contests and Sweepstakes

From time-to-time the Site requests personally identifiable information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this personally identifiable information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this Site

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1 888 229 8439 or by email at info@livinghouse.ca

Additionally, we do use Google Analytics and Tag Manager for statistics tracking. The Site does not collect any additional information to send to Google."